Privacy Policy

Privacy Policy for Protonest

Introduction

The website identified by the URL https://protonest.co (the “Site”) is provided by Protonest Pvt Ltd. (“Protonest”) as a service to our customers. This Privacy Policy (the “Policy”) is entered into between you, as a user of the Site (“User”), and Protonest.

The security of your personal information is very important to us, and we value your trust highly. We do not sell or loan your personal information to third parties. We are committed to protecting the privacy of any personal information you provide to us, which will be used solely as outlined in this Policy.

By using or accessing the Site, you accept this Privacy Policy.

1.Information We Collect

  • You may browse the Site without providing personal information. Information collected includes,
  • Account Information: When creating an account, you may provide your name, email address, password, and other information.
  • Purchase Information: We collect your name, payment method, billing and shipping address for orders.
  • Cookies and Technical Data: The Site uses cookies to improve your experience and track usage data such as IP address, browser type, and operating system.

2.How we use your information?

  • We use the information collected to,
  • Process transactions and provide services
  • Enhance and personalize your shopping experience
  • Prevent fraud and unauthorized activities
  • Respond to customer service inquiries
  • Communicate special offers and updates.

3.Sharing your information

  • Protonest will not sell or share your personal information with third parties except as necessary to provide services on the Site, such as processing orders or preventing fraud, or as required by law.

4.Security of your information.

  • Your personal information is secured through various encryption technologies. However, no system can guarantee complete security, so we encourage you to protect your password and use the site with discretion.

5. Updates to this policy.

  • Protonest reserves the right to modify this Policy at any time. Any changes will be posted on this page. Continued use of the Site after changes constitute acceptance of the updated Policy.
Contact Us

Terms and Conditions for Protonest

  1. Acceptance of terms

Welcome to the Protonest website, located at https://protonest.co (the “Site”). The Site is owned and operated by Protonest Pvt Ltd (“Protonest”), a company in Sri Lanka. By using Protonest’s services, you agree to be bound by these Terms and Conditions (the “Terms”) and our Privacy Policy.

  1. Description of Service

Protonest specializes in providing IoT prototyping services, including custom hardware and software design, consulting, and prototyping resources for IoT applications (“Services”). Services may include information, tutorials, tools, and other resources provided by Protonest on the Site.

Access to the Site may occasionally be unavailable for maintenance or upgrades. Protonest reserves the right to suspend access to the Site or certain features without prior notice.

  1. Registration

To access certain services, you may need to create an account. Registration requires you to provide personal information such as your name, email address, and password. You are responsible for keeping your account details secure. Accounts are limited to individuals over 18 years old, or minors authorized by a legal guardian.

  1. Products and Content

Product specifications, availability, and prices are subject to change without notice. We strive to provide accurate information, but some details may be approximate or occasionally incorrect. By purchasing from Protonest, you agree to use products in a lawful manner. Product colors and appearance may vary depending on device displays.

  1. User Conduct

Users agree to engage respectfully and lawfully on the Site. Actions including harassment, spamming, or posting offensive content are prohibited. Protonest may moderate user-generated content and reserves the right to restrict access or remove inappropriate content.

  1. Intellectual Property Rights

All content on this Site, including text, graphics, logos, and software, is the property of Protonest or its content suppliers and is protected by copyright, trademark, and other laws. Unauthorized use of any content on the Site is strictly prohibited.

  1. User-Generated Content

Any material or ideas you submit on the Site (excluding personal information) may be used by Protonest for various purposes, including promotion or development. By posting content, you confirm that you own it or have permission to share it, granting Protonest the right to use the content as described.

  1. Third-Party Links

The Site may contain links to third-party websites. Protonest is not responsible for the content or privacy practices of these websites. Accessing linked sites is at your own risk.

  1. Shipping and Returns

Orders will be shipped to the address provided by the customer, in compliance with Sri Lankan shipping regulations. The risk of loss for items passes to you upon delivery to your specified address. Protonest considers return requests on a case-by-case basis, but returns are not guaranteed due to the specific nature of IoT products.

  1. Disclaimer of Warranties

All materials on this Site are provided “as is” without warranty of any kind. Protonest makes no warranty regarding the accuracy or completeness of content or product specifications. Products sold on the Site are for general use, not for critical life-support or medical devices. Use of the Site is at your own risk.

  1. Limitation of Liability

Protonest is not liable for any damages resulting from the use of the Site, including potential damages to computer systems or data. By using the Site, you agree that your sole remedy in case of dissatisfaction with the Site or any products is to discontinue use.

  1. Changes to the Terms

Protonest may update these Terms periodically. Changes will be posted on this page, and continued use of the Site after changes constitutes acceptance of the updated Terms.

  1. Governing Law

These Terms are governed by the laws of Sri Lanka. Any disputes arising from these Terms or your use of the Site will be settled in the courts of Sri Lanka.

  1. Termination

Protonest reserves the right to suspend or terminate any user account at any time. Users are responsible for any outstanding obligations incurred before termination.

  1. Contact Us

If you have questions regarding these Terms and Conditions, please reach out to us at info@protonest.co.